777bt Privacy Policy

1. Introduction

777bt ("we", "us", "our", "the Platform") is committed to protecting the personal data of every player who uses our online betting and casino services. This Privacy Policy describes in detail the categories of personal data we collect, the purposes for which we process that data, the legal bases upon which processing is carried out, the third parties with whom data may be shared, and the rights available to you as a data subject.

This policy applies to all personal data collected through the 777bt website at https://777bt.io, including all subpages, betting markets, casino game lobbies, promotional pages, and customer support channels. It applies to all players accessing the platform from Bangladesh and any other location where the platform is accessible.

777bt operates as an offshore platform serving the Bangladesh market. While Bangladesh does not yet have a comprehensive standalone data protection statute equivalent to the GDPR, 777bt voluntarily adopts internationally recognised data protection principles — including purpose limitation, data minimisation, storage limitation, accuracy, integrity, confidentiality, and accountability — as the baseline standards governing all personal data processing on this platform.

2. Data Controller

For the purposes of this Privacy Policy, 777bt acts as the data controller in respect of all personal data collected from players using the platform. As data controller, 777bt determines the purposes and means of processing your personal data.

If you have any questions about how 777bt processes your data, or if you wish to exercise any of the rights described in Section 11, you may contact our dedicated data privacy team using the contact details provided in Section 14 of this policy.

3. Data We Collect

777bt collects personal data in the following categories, depending on how you interact with the platform:

3.1 Identity Data

Full legal name, date of birth, nationality, and government-issued identification document details (National Identity Card number, passport number, or other equivalent document) collected during account registration and KYC verification.

3.2 Contact Data

Email address, Bangladesh mobile phone number, and residential address (city and district level, as provided during registration).

3.3 Account Data

Username, encrypted password hash, account creation date, account status, login history (timestamps and IP addresses), session duration data, and device identifiers associated with account access events.

3.4 Financial Data

Transaction records for all deposits and withdrawals, including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction amounts in Bangladeshi Taka (BDT), transaction timestamps, and payment provider reference numbers. 777bt does not store full card numbers or mobile banking PINs. Payment tokenisation is handled by the respective payment service providers.

3.5 Betting & Gaming Data

Complete records of all bets placed, casino games played, wagering amounts, outcomes, winnings, bonus usage, and responsible gaming tool activations (deposit limits, self-exclusion requests, cooling-off periods). This data is retained for operational, compliance, and responsible gaming purposes.

3.6 Technical Data

IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, referring URL, pages visited on 777bt, time spent on each page, and other standard web analytics data collected via cookies and server logs.

3.7 Communications Data

Records of all communications between you and 777bt support staff, including live chat transcripts, email correspondence, and any documents or screenshots submitted to support tickets.

4. How We Collect Your Data

777bt collects personal data through the following means:

• Direct registration: Data you enter when creating your 777bt account, completing KYC verification, or updating your profile.
• Transactional activity: Data generated automatically each time you make a deposit, place a bet, play a casino game, or request a withdrawal.
• Device and browser: Technical data collected automatically by our servers and analytics tools when you access the platform from any device.
• Cookies and tracking technologies: First-party cookies placed by 777bt to maintain session state, remember preferences, and analyse usage patterns. See Section 10 for full details.
• Third-party payment providers: Transaction confirmation data passed to 777bt by bKash, Nagad, Rocket, Upay, Visa, and Mastercard upon successful payment processing.
• Customer support interactions: Any information you voluntarily share when contacting 777bt support via live chat or email.
• Identity verification services: Data returned by third-party KYC providers following document verification checks, where applicable.

5. How We Use Your Data

777bt processes personal data for the following purposes:

Purpose	Data Categories Used
Account registration and management	Identity, Contact, Account
Processing deposits and withdrawals	Identity, Financial, Account
KYC and age verification (21+ compliance)	Identity, Contact
Providing betting and casino services	Account, Betting & Gaming, Financial
Fraud detection and prevention	Identity, Financial, Technical, Account
Anti-money laundering (AML) compliance	Identity, Financial, Betting & Gaming
Responsible gaming monitoring	Betting & Gaming, Account, Financial
Customer support and dispute resolution	Identity, Communications, Account
Platform security and abuse prevention	Technical, Account
Marketing communications (with consent)	Contact, Account
Analytics and platform improvement	Technical, Betting & Gaming (aggregated/anonymised)

6. Legal Basis for Processing

777bt processes personal data on the following legal bases, consistent with internationally recognised data protection principles:

• Contractual necessity: Processing required to fulfil our obligations under the account agreement with you — including account management, payment processing, and delivery of betting and casino services.
• Legitimate interests: Processing carried out in pursuit of 777bt's legitimate business interests — such as fraud prevention, platform security, abuse detection, and analytics — where those interests are not overridden by your fundamental rights.
• Legal obligation: Processing required to comply with applicable AML obligations, financial record-keeping requirements, and requests from competent law enforcement authorities.
• Consent: Processing of data for marketing communications and non-essential cookies, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Vital interests: In exceptional circumstances, processing may be necessary to protect a player's vital interests — for example, where a responsible gaming emergency arises and urgent intervention is required.

7. Data Sharing & Disclosure

777bt does not sell your personal data. We may share personal data with the following categories of recipient strictly on a need-to-know basis and subject to appropriate data processing agreements:

7.1 Payment Service Providers

When you initiate a deposit or withdrawal, the minimum necessary data is shared with the relevant payment provider (bKash, Nagad, Rocket, Upay, Visa, Mastercard) to execute the transaction. These providers operate under their own privacy policies and are independently responsible for data they process on their own systems.

7.2 Identity Verification Services

Where KYC verification is required, identity document data may be shared with a third-party identity verification provider. These providers are contractually bound to process your data solely for the purpose of identity verification on 777bt's behalf.

7.3 Game Content Providers

Casino game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe) may receive anonymised session tokens and game history data necessary to deliver their games and settle game outcomes. These providers do not receive personally identifiable information beyond what is technically necessary for game delivery.

7.4 Analytics Providers

Anonymised and aggregated technical usage data may be processed by analytics providers to help 777bt understand platform performance and improve the user experience. No personally identifiable data is shared with analytics providers.

7.5 Legal & Regulatory Disclosure

777bt may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, court order, or legitimate legal process. In all such cases, 777bt will disclose only the minimum data necessary to satisfy the legal requirement.

8. Data Retention

777bt retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and compliance obligations. The following retention periods serve as general guidance:

Data Category	Retention Period	Basis
Account and identity data	Duration of account + 5 years post-closure	AML compliance, dispute resolution
Financial transaction records	7 years from transaction date	Financial record-keeping obligations
Betting and gaming history	5 years from account closure	Responsible gaming, dispute resolution
KYC verification documents	5 years post-closure or last verification	AML/KYC compliance obligations
Customer support communications	3 years from last interaction	Dispute resolution, quality assurance
Technical / server log data	12 months on a rolling basis	Security monitoring, fraud detection
Marketing consent records	Until consent withdrawn + 2 years	Proof of consent obligations

At the expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with any individual player. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

9. Data Security

777bt implements a layered security architecture to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Security measures in place include:

• Transport Layer Security (TLS 1.3): All data in transit between your browser or mobile device and 777bt servers is encrypted using TLS 1.3, the current industry standard for secure web communications.
• AES-256 Encryption at Rest: Sensitive data stored on 777bt databases — including identity records and financial transaction data — is encrypted at rest using AES-256 encryption.
• Password Hashing: User passwords are never stored in plain text. 777bt uses a one-way adaptive hashing algorithm (bcrypt) with unique salts per account to protect credential data.
• Access Controls: Access to personal data by 777bt staff is governed by strict role-based access controls. Only personnel who require access to specific data categories to perform their job functions are granted such access.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA via their registered Bangladesh mobile number. 2FA adds an additional verification layer that significantly reduces the risk of unauthorised account access.
• Intrusion Detection & Monitoring: 777bt operates 24/7 automated monitoring of platform infrastructure for anomalous access patterns, potential intrusion attempts, and security events. Security incidents are responded to by our technical team around the clock.
• Penetration Testing: The 777bt platform undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.

Despite these measures, no data transmission over the internet or electronic storage system is completely immune to security risk. While 777bt takes all reasonable precautions to protect your data, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised activity on your account.

10. Cookies & Tracking Technologies

777bt uses cookies and similar tracking technologies to operate the platform effectively and improve the player experience. The following categories of cookies are used:

10.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core services such as user authentication (keeping you logged in during your session), session state management, and security token validation. Strictly necessary cookies cannot be disabled without preventing you from using the platform. No consent is required for strictly necessary cookies as they are technically essential.

10.2 Performance & Analytics Cookies

These cookies collect anonymised data about how players interact with the 777bt platform — including which pages are visited most frequently, how long players spend in particular sections, and whether errors are encountered. This data is used solely to improve platform performance and user experience. Performance cookies are deployed only with your consent.

10.3 Functional Cookies

Functional cookies remember your preferences — such as your preferred display language and notification settings — so you do not need to re-enter them on each visit. These cookies do not track your activity for advertising purposes and are deployed with your consent.

10.4 Cookie Management

On your first visit to 777bt, you will be presented with cookie preference options. You may update your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the platform. Most modern browsers allow you to view, manage, and delete cookies via the browser's privacy or settings menu.

11. Your Data Rights

As a player on 777bt, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and your registered account username. We will respond within 30 calendar days.

• Right of Access: You may request a copy of all personal data 777bt holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or completed without undue delay.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to our legal data retention obligations, as described in Section 8.
• Right to Restriction of Processing: In certain circumstances, you may request that 777bt restricts the processing of your personal data — for example, while the accuracy of data is being contested.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing carried out on the basis of legitimate interests, though such objections will be assessed against 777bt's legitimate interests on a case-by-case basis.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

777bt will not charge a fee for handling data rights requests submitted in good faith. Where requests are manifestly unfounded or excessive, 777bt reserves the right to charge a reasonable administrative fee or decline to respond, providing written reasons for that decision.

12. Minors

The 777bt platform is strictly for adults aged 21 years and above. 777bt does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the account registration and KYC process to enforce this restriction.

If 777bt becomes aware that personal data has been collected from an individual who is under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any winnings generated during the period of underage use will be forfeited. Parents or guardians who believe a minor has registered on the 777bt platform should contact us immediately at [email protected] so that the account can be investigated and closed without delay.

13. Changes to This Privacy Policy

777bt reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or platform functionality. When material changes are made, registered players will be notified via the email address associated with their account at least 7 days before the changes take effect.

The "Last Updated" date at the top of this policy indicates when the most recent version was published. Continued use of the 777bt platform following notification of an updated Privacy Policy constitutes acceptance of the revised terms. Players who do not agree with a revised policy should cease using the platform and request account closure in accordance with the Terms & Conditions.

We encourage all players to review this Privacy Policy periodically — particularly before making significant account actions such as large deposits, withdrawal requests, or activating responsible gaming tools — to remain informed of how their data is being handled.

14. Contact Us

If you have any questions, concerns, or complaints relating to this Privacy Policy or the way in which 777bt processes your personal data, please contact our data privacy team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Privacy Policy Enquiry" or "Data Rights Request"
• Support Hours: 24 hours a day, 7 days a week, including all Bangladesh public holidays
• Response Time: Within 30 calendar days for formal data rights requests; within 4 hours for general privacy enquiries
• Languages: English

For urgent matters relating to suspected unauthorised access to your account or a suspected data breach affecting your personal information, please mark your email subject line as "URGENT — Security" so that it is escalated to our security team immediately.